Terms of Service
Payment
All transactions are processed in INR. International customers may pay in their local currency — conversion happens at checkout at the prevailing exchange rate. The final cost includes the product(s) and applicable shipping. Domestic orders above Rs. 30,000 ship free. For express or international shipping queries, reach us at work@jayacharan.com or +91 07073526934.
Shipping & Delivery
Domestic orders are dispatched within 3–5 business days. International orders are dispatched within 5–7 business days. Shipping charges for international orders are calculated at checkout based on destination and weight. Estimated international delivery is 10–20 business days depending on location. We ship via reputable courier partners and provide tracking details once dispatched.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or local fees upon arrival in the destination country. These charges are the sole responsibility of the buyer and are not included in the order total. We recommend checking with your local customs authority before placing an order.
Returns & Exchanges
All sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective. In that case, please contact us within 48 hours of delivery with photographs at work@jayacharan.com. We will assess and respond within 3 business days.
Cancellations
Orders may be cancelled within 24 hours of purchase. After that, orders cannot be cancelled as they may have already been processed for dispatch.
Product Information
Prints
All measurements, where relevant, are included in product descriptions. The highest amount of care has been taken to ensure photography shows an accurate representation of the product you’re buying. Please bear in mind that screens do vary in color, so your screen may not show a true representation of the product on sale. If in doubt, please get in touch with us before purchasing to discuss. If you’d like a larger or smaller print than listed please contact us and we can arrange a bespoke price for you.
Frames
In case you would like suggestions on how to frame your artwork, please get in touch with us through the Contact section.
Privacy
All personal information, such as your name, address, credit card details and any other information you give to us is kept securely. Details are processed in accordance with local law and are not sold to third parties. You can read more about our privacy policy.
Mailing List
When making a purchase, you will be given the option to sign up to our mailing list. We intermittently send emails when there are new products or news to share, however, at any time you can click the link to ‘unsubscribe’. Please kindly note that your email addresses and personal information are kept securely and not sold to any third parties.
Copyright
Designs, products, and photography used on www.jayacharan.com remain the property of Jaya Charan and must not be used or replicated without prior written permission. All other content on this site is the property of this website, its affiliate, or content suppliers and is protected by international trademark, copyright, authors’ rights, database rights, and other laws.
Feedback & Queries
For any questions, feedback, or concerns, write to us at work@jayacharan.com. We take every message seriously and will respond at the earliest.